Business Analysis Services

With over 20 years experience working in Information Technology Delivery, you can expect a high-quality Business Analysis Service. What does this mean? Quite simply, capturing requirements is all about understanding what is driving business change, understanding the gap between the AS-IS and TO-BE situations and business processes.

Separating the business process layer from the technical layer is crucial to enabling good solution design. LeadBA gives you that clarity of what Business Stakeholders are trying to achieve to enable your technical team to build right-first-time.


Diagnostic Analysis

This phase is aimed at understanding the rationale for business change. Its purpose is to provide simple and concise statements that set the scene at the highest level. It defines what is needed and why. The analysis provides input into a robust business case and is a pre-project startup phase..


  • Problem Situation Statements
  • Business Goals and Benefits
  • Project success factors
  • Value model

Discovery Analysis

This phase usually happens post business case sign-off. It is aimed at gaining a greater understanding of the current business capabilities and where the problems or opportunities are. It is a mid-level study of AS-IS and TO-BE business processes. Outputs should provide Agile epics and help shape a view of the Minimum Viable Product.


  • User Stories
  • Business Activity Model
  • Use Case Model - Epics
  • AS IS and TO BE business process models


This is where a deep dive takes place into each epic or use case. It explores user and system behaviour. This analysis is usually carried out inside a sprint.

  • SIPOC Diagram
  • Lower level UML Activity Diagrams
  • User Stories
  • Given When Then
  • Information Model (Class Diagram)
  • Messaging (UML Sequence Diagram)
  • UI Wireframes
  • Report mock-ups

Sector Expereince

  • Food Retail
  • Marketing
  • Utilities
  • Rail
  • Aviation
  • Leisure
  • Fund accounting and management
  • Government
  • Outsourcing


  • Soft Systems Methodology
  • LEAN Six Sigma
  • Agile / SCRUM
  • Prince 2


General working practices and for the purposes of clarity. LeadBA Limited -

  • Provides a business to business service only.
  • Reserves the right to substitute personnel to carry out work under the terms of the contract.
  • Provides business analysis products as set out in the Terms of Reference for each project.
  • May work at any suitable location.
  • Will use own methodologies, tools and equipment to complete the assignment.
  • Does not work under any direct direction from representatives of the client.
  • Is not obliged to undertake any additional work not specified in the contract or undertake any future contract work.